“Life is a series of natural and spontaneous changes. Don’t resist them-that only creates sorrow. Let reality be reality. Let things flow naturally forward in whatever way they like”
I am referring to the lost client. I will be honest, when I worked for the dermatology practice, I was never troubled by the regular patient that mysteriously stopped coming in. I was being paid whether they were coming in or not. I was following practice protocol and doing a fine job, so when I thought of “so and so” and wondered when it actually was that I last saw them, I chalked it up to eb & flow, and certainly nothing personal.
Fast forward to present day. I am trying to run my own successful skin care practice and the apathy is completely gone. I have realized that I am not thick skinned, at all! Now, the client that has mysteriously disappeared wakes me up in the middle of the night with questions running through my mind, such as; “were they not satisfied with their treatment?”, “do they feel as if they opened up a little too much to me? Or I to them?”, “perhaps they found someone new that they like better?”. And on & on. Hours of this. I have even come close to e-mailing one or two, just to ask them why. Not to put them in an uncomfortable situation, but because I truly want to know what I could be doing that would make them and all clients even more satisfied. But, putting them in an uncomfortable situation is exactly what reaching out to them would do, which is why I never have. I’m sure I would end up feeling worse than better. So, I am striving to embrace and live my life as Mr. Tzu suggests. Easier said than done, yes, but a wonderful opportunity to grow in strength and confidence, non the less. On the upside, I feel genuine gratitude for each client that I have, right down to the monthly brow wax.
Writing this entry serves a purpose to me, really. I doubt that anyone will even read this. But, it just feels much easier to let go once it has been expressed. Bring on the changes…